Shipping & Returns

SAME DAY SHIPPING 
In stock items will ship same day on business days (Mon-Fri) if orders are received by 5 pm CST Monday -Thursday and by 4 pm on Fridays.

Details & Restrictions:

• Items must be in stock and ready to ship.
• If an item you ordered is not in stock, we will contact you to confirm backorders or direct ship options before we finish processing the order.
• Since we offer many smaller sizes to meet our variety of customer's needs, we encourage our customers that need to place larger or more complicated orders, especially those with many small roll options, to order with us as early in the day as possible to ensure the order will ship same day.

FREE NEXT DAY LOCAL DELIVERY
Get free local delivery Monday - Friday on qualified orders over $100. Mileage restrictions apply; Flat Rate Shipping options are not guaranteed under the next-day local delivery policy. Please call (630) 737-1948 for more details and questions.

Details & Restrictions:

• Order must be a minimum of $100 after any applicable discounts or coupons.
• Items must be in stock to qualify. Non-stock items will incur a separate shipping charge if customer opts for expedited house or drop shipments from the manufacturer.
• Chicago-land limited to area codes 630, 847, 708, 312, 773, and parts of 815. Area codes do not immediately qualify your order, the actual shipping address must be within the 35 mile radius to qualify.
• Cut off time is 4 pm.
• Free local delivery carrier is decided by Sign Outlet Store and will deliver Monday - Friday only, except on holidays.
• Other restrictions may apply, please call for more details on your eligibility.

Local Delivery Zone: 



2% IN-STORE PICK UP DISCOUNT
Are you near the Sign Outlet Store? Select the "Pick Up" option and receive a 2% discount on consumables when you pick up your items in store!

Details & Restrictions:

• 2% Pick Up discount may not be used in combination with any other coupons or promotions.
• Cannot be used for ink or equipment purchases.

**NEW** $9.99 FLAT RATE SHIPPING
Enjoy flat rate shipping on select consumables orders to help keep your costs under control! There's nothing extra you have to enter during online checkout. The option will automatically appear for you to choose, but only if your total order qualifies (see below restrictions).

Details & Restrictions:

• Valid on orders up to 25 lbs, and products less than 36" in length. (Other over-sized accessories such as rulers and cutting mats do not qualify under this flat rate shipping and will incur separate shipping charges as advertised).
• Average 2-7 days transit time, depending on carrier, your shipping location, and stock status. Please contact our representatives with questions.
• Our choice of carrier: UPS, USPS, or Spee-Dee
• No online-only restrictions: You can order online or over the phone and still receive the flat rate if your order qualifies. Our experienced representatives would be happy to assist you in making the right shipping decisions for your orders.
• Flat rate shipping offer not valid on equipment purchases.
• Flat Rate shipping is only available in the contiguous United States.